Astrologer Privacy Policy

Astrologer Privacy Policy

Privacy Policy – TruAstro Astrologer App

Legal Entity: TruAstro Services
Last Updated: 21 January 2026

This Privacy Policy describes how TruAstro Services (“we”, “our”, or “us”) collects, uses, stores, and protects information of astrologers (“you”, “Partner”, “Service Provider”) who use the TruAstro Astrologer mobile application (“Astrologer App”).

Information We Collect

We collect information provided by astrologers during onboarding and use of the Astrologer App. This includes name, mobile number, email address, date of birth, gender, profile details, skills, experience, languages known, availability status, and identity verification details where required.

We also collect service-related data such as call and chat metadata, consultation duration, earnings records, payout history, ratings, and performance metrics.

Technical information including device details, IP address, operating system, app version, and usage analytics may be collected for security, fraud prevention, and performance improvement.

Payment and payout-related details such as bank account or UPI information are collected solely for settlement purposes and handled securely.

How We Use Information

Information is used to:

  • Verify astrologer identity and eligibility

  • Enable consultations with users

  • Track service performance and earnings

  • Process payouts and settlements

  • Maintain platform security and quality

  • Communicate service updates and policy changes

  • Comply with legal and regulatory obligations

We do not use astrologer data for unrelated marketing purposes.

Data Sharing

Information may be shared with trusted third-party service providers such as payment processors, cloud hosting services, analytics providers, and compliance partners strictly for operational and legal purposes.

We do not sell or rent astrologer data to third parties.

Data Security

Reasonable technical and organizational safeguards are implemented to protect astrologer information. While strong measures are taken, no system can guarantee absolute security.

Data Retention

Astrologer data is retained for as long as the account is active and as required to comply with legal, tax, and regulatory obligations.

Astrologer Rights

Astrologers may request access, correction, or deletion of their personal data, subject to legal and operational requirements.

Children’s Privacy

The Astrologer App is strictly intended for individuals aged 18 years and above.

Contact Information

Legal Entity: TruAstro Services
Email: contact.truastro@gmail.com
Phone: +91 99643 34334


Terms & Conditions – TruAstro Astrologer App

Legal Entity: TruAstro Services
Last Updated: 21 January 2026

These Terms & Conditions govern the use of the TruAstro Astrologer App operated by TruAstro Services.

Acceptance of Terms

By registering or using the Astrologer App, you agree to be bound by these Terms. If you do not agree, you must not use the App.

Eligibility

Only individuals aged 18 years or older may register as astrologers. You confirm that all information provided is accurate and truthful.

Independent Service Provider Status

Astrologers using the App act as independent service providers. Nothing in this agreement creates an employer-employee, partnership, or agency relationship between TruAstro Services and the astrologer.

Astrologers are solely responsible for their professional conduct, taxes, and legal compliance.

Account Responsibilities

You are responsible for maintaining confidentiality of your account credentials and for all activities conducted through your account.

Service Conduct

Astrologers must:

  • Provide respectful and professional consultations

  • Avoid abusive, misleading, fear-based, or guaranteed claims

  • Refrain from providing medical, legal, or financial advice

  • Comply with all platform guidelines and policies

Prohibited Conduct

Astrologers must not engage in:

  • Harassment, abuse, or discrimination

  • False promises or guaranteed outcomes

  • Sharing personal contact details with users

  • Circumventing platform payments

  • Fraudulent or illegal activities

Earnings & Payouts

Earnings are calculated based on completed consultations after applicable platform fees or commissions. Payouts are processed according to the platform’s settlement schedule and verification requirements.

TruAstro Services reserves the right to withhold payouts in cases of policy violations, fraud, or disputes.

Ratings & Quality Control

Astrologer profiles may be subject to performance monitoring, user ratings, and quality reviews. Continued poor ratings or violations may result in suspension or removal from the platform.

Suspension & Termination

TruAstro Services may suspend or terminate astrologer accounts for policy violations, misconduct, fraudulent behavior, or breach of these Terms.

Limitation of Liability

TruAstro Services acts solely as a technology platform facilitating connections between users and astrologers. We are not responsible for the content of consultations or outcomes thereof.

Intellectual Property

The App, brand, software, and related content are the intellectual property of TruAstro Services. Astrologers may not copy, modify, or misuse platform assets.

Governing Law

These Terms are governed by the laws of India, and courts in India shall have exclusive jurisdiction.