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Privacy Policy – TruAstro
Legal Entity: TruAstro Services
Last Updated: 21 January 2026
TruAstro (“we”, “our”, or “us”), owned and operated by TruAstro Services, respects your privacy and is committed to protecting the personal information of its users (“you”, “your”). This Privacy Policy explains how information is collected, used, stored, and shared when you use the TruAstro mobile application (“App”).
Information We Collect
We collect personal information that you voluntarily provide while registering or using the App, including your name, mobile number, email address, date of birth, gender, and profile details. We also collect service-related information such as call and chat consultation metadata, wallet transactions, and interaction logs.
We may collect technical information such as device type, operating system, app version, IP address, and anonymized analytics data to improve performance, security, and reliability.
Payment information is processed securely through authorized third-party payment gateways. TruAstro Services does not store sensitive payment details such as card numbers, CVV, or UPI credentials.
How We Use Your Information
Your information is used to:
Provide and operate the App and its services
Facilitate consultations with astrologers
Manage wallet payments and transactions
Send service-related notifications
Improve user experience and app security
Comply with legal obligations
Respond to support requests and grievances
We do not use your data for automated decision-making that produces legal or significant personal effects.
Data Sharing and Third Parties
We may share limited information with trusted third-party service providers such as payment processors, cloud hosting providers, analytics services, and communication platforms solely to operate the App. These parties are contractually obligated to protect your data.
We do not sell, rent, or trade your personal data.
Data Security
We implement reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, or loss. However, no digital system can be guaranteed to be completely secure.
User Rights
You have the right to access, correct, or request deletion of your personal information, subject to applicable laws and operational requirements. Requests may be submitted using the contact details below.
Children’s Privacy
TruAstro is intended strictly for users aged 18 years and above. We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.
Contact Information
Legal Entity: TruAstro Services
Email: contact.truastro@gmail.com
Phone: +91 99643 34334
